Communicate to support mental health

What you need to do

Employers should ensure they are maintaining good communication with their staff to support them and reduce any sense of isolation.

Why this is important for you

For many of us, the coronavirus outbreak has caused huge changes in our daily routine and the opportunity to interact with others in person has been significantly limited. This can lead to staff feeling isolated, unclear of their role and anxious. As an employer you have a duty of care to your staff’s mental health and wellbeing whilst they are working from home, just as you would when they are at work.  

How you can support your employees:

The level and type of support your employees need will vary from one person to another. It is therefore crucial you keep lines of communication open and be flexible in your approach. You may wish to use alternative methods of communication other than email such as WhatsApp, Microsoft Office Teams, and Skype etc.

Things to consider:

Furthermore, you can encourage employees to support and communicate with family, friends, relatives, neighbours and members of their communities via phone calls or video calls (WhatsApp, Facetime, Skype etc.) as this will reduce feelings of isolation, confusion and anxiety.  Encouraging employees to join neighbourhood groups through a website or a social media page will help maintain access to information, contacts and resources within their community. 

These resources can help you with tips on how to communicate while working from home: